Find answers to the most common questions about our software, implementation, GST compliance, pricing, and support.
Yes — all our billing products are 100% GST compliant. We cover all GST invoice formats (B2B, B2C, B2CL, exports), support GSTR-1 and GSTR-3B auto-preparation, e-Invoice generation with IRN and QR code, and e-Way Bill integration. We update our software within 48 hours of any government notification or mandate change.
Absolutely. Our GST Billing and ERP products support full e-Invoice generation through the IRP (Invoice Registration Portal) API. IRN numbers and QR codes are generated automatically and embedded into your invoices. This is mandatory for businesses with turnover above the applicable threshold and we keep up with all e-invoice mandate expansions.
Yes. Our software supports unlimited GSTINs in a single installation — ideal for businesses that operate in multiple states or have multiple legal entities. Each GSTIN maintains separate books, GST returns, and reports while giving you a consolidated view from a single login.
Yes. We provide import tools for Tally (.xml / .csv exports) and Busy data. Our implementation team handles the data migration as part of your onboarding — at no extra charge for standard migrations. Custom migration from other ERPs or legacy systems is handled on a case-by-case basis.
All licensed clients receive automatic updates. When GSTN or the government releases new notifications — such as e-invoice mandate expansion, new return formats, or tax rate changes — we release a software update within 24–48 hours. Updates are pushed automatically for cloud-hosted clients. On-premise clients receive a notification with a download link.
The GST Billing Software is focused specifically on invoicing, GST returns, and basic accounts. It's ideal for traders and service providers who primarily need billing and compliance.
The ERP Suite includes all billing features plus inventory management, purchase order processing, sales CRM, manufacturing, HR & payroll, and full financial accounting. It's designed for businesses with complex operational workflows across multiple departments.
Compare all products in detailYes. Our POS software is built for offline-first operation. All core billing, inventory updates, and customer data are stored locally and sync to the cloud or central server automatically when the internet connection is restored. This ensures zero downtime during internet outages — critical for busy retail environments.
Absolutely — customisation is one of our strongest capabilities. We can modify existing modules, add new workflows, build custom reports, integrate with third-party tools (Tally, payment gateways, SMS providers, e-commerce platforms), and even develop entirely new features specific to your industry. All customisations are fully documented and supported.
Our ERP Suite and Inventory Manager include mobile apps for Android (iOS on request) that let owners and managers view dashboards, approve orders, check stock levels, and monitor sales from their phone. The POS software also has a companion mobile app for sales team order-taking. Full mobile POS operation requires a tablet or desktop setup.
Yes! We offer a free 30-minute live demo where our team walks you through the product relevant to your business. We also offer a trial period for qualified clients. Book your demo through our Contact page or by WhatsApp — no credit card or commitment required.
Book your free demo nowImplementation timelines depend on the product and scope:
Yes — data migration is included in our standard implementation process. We migrate your existing masters (items, customers, suppliers, accounts), opening balances, and historical transaction data where applicable. Our team tests the migrated data thoroughly before go-live to ensure 100% accuracy.
We provide comprehensive training as part of every implementation: on-site training sessions at your location, role-specific training for billing staff, warehouse team, accountants, and managers, printed quick-reference guides, video tutorial library, and a post-go-live handholding period. For enterprise ERP clients, we assign a dedicated implementation consultant.
Our team is on standby during every go-live. We monitor the first few days closely, and our support team is available on phone, WhatsApp, and remote desktop access throughout the critical transition period. In 10+ years, we've never had a go-live that couldn't be resolved same-day. Your business continuity is our top priority.
Pricing depends on the product, number of users, customisation requirements, and deployment model (on-premise vs. cloud). We believe in transparent, customised pricing — we don't do one-size-fits-all. Contact us for a personalised quote based on your exact requirements. We guarantee competitive, SME-friendly pricing with no hidden charges.
Get a free custom quoteWe offer both models. On-premise installations are available as a one-time licence purchase with an optional Annual Maintenance Contract (AMC) for updates and support. Cloud-hosted deployments are available on monthly or annual subscription plans. Most clients prefer the annual subscription for cloud, as it includes automatic updates and managed infrastructure.
No. We are committed to full pricing transparency. Your quote will clearly itemise: software licence / subscription, implementation and training, data migration, customisation (if any), and hardware (if required). There are no surprise charges post-purchase. If your scope changes and additional development is needed, we discuss and agree on costs before proceeding.
Yes. We offer volume discounts for multi-branch deployments, multi-user licences, and long-term subscription commitments. We also have special pricing for educational institutions, NGOs, and early-stage startups. Speak to our sales team to find the best plan for your situation.
We provide multi-channel support:
An Annual Maintenance Contract (AMC) covers: all software updates and GST compliance updates for the year, priority phone and WhatsApp support, unlimited remote desktop sessions, 2 on-site visits (Maharashtra clients), and access to new features released during the year. AMC is highly recommended for businesses where the software is mission-critical. Contact us for AMC pricing.
No problem. AMC clients are entitled to refresher training sessions for new staff at no extra cost. For non-AMC clients, we offer paid training sessions at a nominal charge. We also maintain a library of video tutorials and user manuals that your new staff can self-learn from at any time.
For on-premise installations, recommended specifications:
Cloud-hosted deployments have no hardware requirements beyond a modern browser.
Data security is paramount. For cloud-hosted clients: data is encrypted at rest (AES-256) and in transit (TLS 1.3), hosted on AWS/Azure with 99.9% uptime SLA, and backed up daily with 30-day retention. For on-premise clients: we configure automated local and remote backups as part of setup, and our AMC includes quarterly backup audits. Your data is never shared with any third party.
Yes. We have built or can build integrations with:
Custom API integrations are also available — contact us with your requirements.
Our team is available Monday to Saturday, 9 AM to 6 PM. WhatsApp us for the fastest response — typically under 60 minutes during business hours.
Book a free 30-minute demo and see our software in action — tailored to your specific business and industry.